What is Caroogo CRM?
Every deal in Caroogo automatically receives an AI score (0–100) with risk level, close probability, positive/negative factors, and recommended actions. The platform integrates directly with GoTo for calling and SMS, Office 365 for email, and includes mobile OCR scanning for license plates, driver's licenses, and VIN barcodes.
Core Features
AI Deal Scoring
Automatic 0–100 AI score with risk level (low/medium/high), close probability, and 3+ actionable recommendations for every deal.
Voice Assistant AI
Industry-first hands-free AI assistant. Say 'Hey Caroogo' on Android/Desktop or use a Siri Shortcut on iPhone to search deals, create tasks, schedule appointments, and get AI insights — all voice-driven.
Microsoft Graph / Office 365
Full O365 email compose, send, and receive inside each deal. Appointments sync to Outlook Calendar via Microsoft Graph. Incoming emails auto-matched to deals.
Mobile OCR Scanning
Scan license plates, DLs, and VIN barcodes on the lot. Auto-populate customer and vehicle data in seconds.
Advanced Analytics
Weekly/monthly reports, one-on-one salesperson reviews, internet lead source analysis, goal tracking.
Lead Assignment Engine
Rule-based lead routing, round-robin assignment, BDC queue management, escalation workflows.
Up-Protection System
Configurable up-protection window (e.g., 72 hours) prevents deal poaching with automatic management alerts.
Smart Automations
Automated task creation, assignment notifications, SMS alerts, and BDC escalations based on configurable rules.
PDF Form Auto-Fill
Automatically fill PDF forms (Buyers Orders, credit apps, trade forms) from deal data with one click.
Caroogo CRM Pricing
All-Inclusive Plan
3-Year Cost (25 users)
AI-Powered Intelligence — No Competitor Has This
Caroogo is the only automotive CRM with built-in executive dashboards, per-store monthly closing probability forecasting, and AI scoring on every deal — all in one platform, no add-ons required.
Role-Based Executive Dashboards
Separate command centers for Admins, Dealers, Sales Managers, Salespeople, and Internet Specialists — each tailored with the exact KPIs and pipeline data that role needs.
- ✅ Admin Command Center — full group view
- ✅ Dealer Dashboard — P&L & pipeline
- ✅ Sales Manager Dashboard — team pace
- ✅ Salesperson Dashboard — personal goals
- ✅ Internet Specialist Dashboard — lead funnel
Monthly Closing Probability
Real-time forecasting engine that calculates closing probability for each sub-store — Ford New, Lincoln New, Ford Used, Nissan New, Nissan Used, and Combined — against monthly targets.
- ✅ Per sub-store AI probability gauge
- ✅ Remaining selling days factored in
- ✅ Pipeline health vs. needed pace
- ✅ AI risks & recommendations per tile
- ✅ Salesperson performance scorecards
AI Scoring on Every Deal
Every deal automatically receives a 0–100 AI score with risk level, close probability, positive/negative factors, and smart next-step recommendations — updated automatically.
- ✅ 0–100 deal score, auto-calculated
- ✅ Low / Medium / High risk classification
- ✅ Positive & negative factor breakdown
- ✅ AI-generated action recommendations
- ✅ Historical score trend tracking
How competitors compare on AI Intelligence
| Feature | Caroogo | VinSolutions | DriveCentric | eLEADS | AutoRaptor |
|---|---|---|---|---|---|
| Executive Dashboards (per role) | ✅ 5 roles | ❌ | ❌ | ❌ | ❌ |
| Monthly Closing Probability | ✅ Per sub-store | ❌ | ❌ | ❌ | ❌ |
| AI Score on Every Deal | ✅ 0–100 | Limited | Basic | ❌ | ❌ |
| AI Risks & Recommendations | ✅ Per deal & store | ❌ | ❌ | ❌ | ❌ |
| Salesperson AI Scorecards | ✅ Included | Add-on | Limited | ❌ | ❌ |
Caroogo Voice Assistant — An Industry First
No other automotive CRM has hands-free AI voice control built-in
Caroogo is the only automotive CRM with a fully integrated AI Voice Assistant. Sales staff can search customers, find deals, schedule appointments, create tasks, and get AI-generated deal insights — all hands-free, without touching a screen. Say "Hey Caroogo" on Android/Desktop or use a Siri Shortcut on iPhone to activate instantly.
Voice Command Examples
- ▸"Find John Smith" — instant customer/deal lookup
- ▸"Show my appointments today" — your schedule hands-free
- ▸"Schedule appointment for tomorrow at 10am" — creates it
- ▸"Add a note: customer interested in F-150" — logs instantly
- ▸"Show inventory under 30,000 dollars" — filtered search
- ▸"Create task: follow up with Maria Cruz" — auto-assigns
AI Voice Intelligence
- ▸"Summarize deal 1042" — AI reads your deal back to you
- ▸"Draft follow-up email for this customer" — AI writes it
- ▸"What's my close rate this month?" — instant analytics
- ▸"Which deals need follow-up today?" — AI prioritization
- ▸"Coaching tip for this deal" — live AI sales coaching
- ▸"Best approach for this customer?" — AI recommendations
Microsoft Graph Integration — Office 365 + Outlook Calendar
No other CRM includes thisVinSolutions, DriveCentric, AutoRaptor, and eLEADS do not offer native Microsoft Graph / Office 365 email integration at this depth.